Send clear photos of the nameplate, old-part label, connectors and mounting faces. Include the complete serial number or VIN and any dimensions you can measure safely.
A similar photograph, neighboring part number or shared engine series does not establish interchangeability. Record unresolved suffixes, serial ranges and electrical specifications before selecting a replacement.
Before requesting a quotation
Part numbers, quantities, destination and photos of the unit nameplate and old part.
Catalog references support identification. Availability, manufacturer and compatibility are confirmed for each quotation.
Prepare a reviewable request
Download the blank parts-list template (CSV, English). Keep one line per item and retain the reference brand, complete number, quantity and unit. Leave unknown fields blank and attach the relevant label or nameplate photo.
For an unreadable number, send an overall view, a close-up of the label and the mounting or connector side. Keep machine identity separate from the markings on the old part. If evidence conflicts, identify the unresolved field before comparing replacement options.
Related preparation guides
Finding an excavator part number
Illustrative request review
Demonstration only — not a customer case, actual quotation or confirmation of availability.
Scroll horizontally to view all columns.
| Stage | Example |
|---|---|
| Information received | The file line-01-label is blurred; line-01-overall shows the complete component. |
| Still unresolved | The last label characters and connector face cannot be read. |
| Next step | Retain the original files. Add a focused label close-up and a safely accessible connector view, both marked line-01; describe any characters still unreadable. |
