Send clear photos of the nameplate, old-part label, connectors and mounting faces. Include the complete serial number or VIN and any dimensions you can measure safely.

A similar photograph, neighboring part number or shared engine series does not establish interchangeability. Record unresolved suffixes, serial ranges and electrical specifications before selecting a replacement.

Before requesting a quotation

Part numbers, quantities, destination and photos of the unit nameplate and old part.

Catalog references support identification. Availability, manufacturer and compatibility are confirmed for each quotation.

Discuss your parts list

Prepare a reviewable request

Download the blank parts-list template (CSV, English). Keep one line per item and retain the reference brand, complete number, quantity and unit. Leave unknown fields blank and attach the relevant label or nameplate photo.

For an unreadable number, send an overall view, a close-up of the label and the mounting or connector side. Keep machine identity separate from the markings on the old part. If evidence conflicts, identify the unresolved field before comparing replacement options.

Related preparation guides

Finding an excavator part number

Photographing a part

Diesel engine identification

Illustrative request review

Demonstration only — not a customer case, actual quotation or confirmation of availability.

Scroll horizontally to view all columns.

StageExample
Information receivedThe file line-01-label is blurred; line-01-overall shows the complete component.
Still unresolvedThe last label characters and connector face cannot be read.
Next stepRetain the original files. Add a focused label close-up and a safely accessible connector view, both marked line-01; describe any characters still unreadable.
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