Keep brand, reference number and machine information on every line of a combined request. Identical numbers from different brands may refer to different parts.
Discuss whether to wait for all lines or split urgent items. The written quotation should explain packing, collection points, readiness dates and the effect of a missing item on freight and delivery.
Before requesting a quotation
Part numbers, quantities, destination and photos of the unit nameplate and old part.
Catalog references support identification. Availability, manufacturer and compatibility are confirmed for each quotation.
Prepare a reviewable request
Download the blank parts-list template (CSV, English). Keep one line per item and retain the reference brand, complete number, quantity and unit. Leave unknown fields blank and attach the relevant label or nameplate photo.
Keep request line numbers unchanged when combining brands. Mark urgent lines and whether partial shipment is acceptable; record each proposed substitution separately. A shared numeric reference does not establish that two brands use the same part.
Related preparation guides
Illustrative request review
Demonstration only — not a customer case, actual quotation or confirmation of availability.
Scroll horizontally to view all columns.
| Stage | Example |
|---|---|
| Information received | Line 01 requests two pieces under one reference brand; line 02 uses the same written number under another brand. |
| Still unresolved | The second line has no equipment identity or supporting photo. |
| Next step | Keep two separate lines and request evidence for line 02. Do not merge quantities or substitute one brand reference for the other merely because the written numbers match. |